Our delivery times are indicative only, and while we will always do everything we can to get your order to you as quickly as possible, ILLARIY will not be liable for any failure to observe these delivery times.

If your order is being shipped outside of Australia, it may be subject to local customs and import duties, as well as other taxes. Payment of these is necessary to release your order from customs. These charges are to be paid upon arrival. 

Please be aware that these factors are beyond our control, and we are unable to provide guidance on the regulations in your country, as they vary and can change. We suggest conducting some research before placing your order if you have any concerns. For more information, please contact your local customs office.

Keep in mind we don’t provide assistance in this process and will not be liable for covering return shipping costs or reimbursing custom fees and duties for worldwide returns. This also applies to instances where the shipment is refused during delivery and returned to us, or when the parcel fails to clear customs due to unpaid fees or duties, resulting in its return to us.