DOMESTIC & INTERNATIONAL SHIPPING
We are a small jewellery brand; based in St.Leonards, NSW, Australia. All of our web orders are shipped from our St.Leonards studio directly to the shipping address you supply. Please allow 1 to 2 business days to process regular orders.
Around 5-15 business days for custom made orders & diamonds.
Here's how we do it:
AUSTRALIA SHIPPING
Standard Delivery: Delivery in 2 or more business days.
Orders < or = AU$80.00: Flat Rate AU$5.00
Express Delivery: Delivery in 1-2 business days within the Express Post Network.
Orders > AU$80.00: Complimentary Express Delivery
Orders < or = AU$80.00: Flat Rate AU$15.00
INTERNATIONAL SHIPPING
International Standard Delivery: Estimated arrival within 10-15 business days between metro areas of major cities.
Orders > AU$80.00: Complimentary International Standard Delivery
Orders < or = AU$80.00: Flat Rate AU$29.00
International Express Delivery: Delivery within 5-12 business days between metro areas of major cities.
Orders < or = AU$80.00: Flat Rate AU$59.00
International Courier Delivery: Urgent delivery in 2-4 business days to selected areas between metro areas of major cities.
Orders > AU$500.00: Complimentary Courier Delivery
Orders < or = AU$500.00: Flat Rate AU$125.00
We can ship to almost any address in the world. All orders receive full tracking information, communicated via email at the time dispatch.
In addition we offer a Shipping Protection with Route if you opt in.
Our delivery times are indicative only, and while we will always do everything we can to get your order to you as quickly as possible, ILLARIY will not be liable for any failure to observe these delivery times.
Unfortunately, we are not able to estimate the amount of duties and taxes your package will incur as these are directly imposed by your local customs authority. These charges are to be paid upon arrival. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.
Please note that many countries have specific import restrictions on certain products or materials and it is the responsibility of customers to check local customs regulations before placing an international order. Keep in mind we don't offer any assistance in this process and will not be responsible for returning shipping costs nor duty reimbursement in the case of worldwide returns.