Route is a licensed insurance company, in addition is backed by 330 years of experience in Insurance with Lloyds of London as their insurance partner.
When orders are insured with Route, any items stolen off of the customers porches are covered by Route, NOT the merchant, even after the item is marked as delivered.
The cost to shoppers is only around 1% - 3 % of the cart value to fully protect customers from lost, damaged and stolen items.
Customers always have a choice whether to select Route or not as an optional item in their shopping cart.
How it works?
1. Securing with one click: Add Route at checkout and unlock full package protection.
2. Visual Tracking: Having order insurance creates peace of mind, knowing your order is safely on the way.
3. Have an issue? Route's system helps effortlessly file claims in a few easy steps for lost, damaged and stolen orders.
Go to https://route.com
then click 'File a claim' on the top right side, fill the form and submit.